"Be at Ease, I have Fees that Please!"

I have a fee structure that will suit the size of your business.  Larger business expect and require a  comprehensive service of research and reporting, whereas a very small business, say, may get just as much value from using my extensive experience for some very quick feedback.

Fees I quote in the Empathy Insights page are illustrative and negotiable depending on your specific needs and size of company, and are certainly always tremendous value! Again, I am particularly adaptable to and interested in assisting small businesses, especially when I can fit you in around other projects, so please ask. I'm committed to helping you achieve amazing customer service and I will always work within a budget that suits you - even if it's very low.

So, be at Ease.... I have Fees that Please!

Payments (and my 'unnecessary' guarantee)

I'm a small self-employed businessman and appreciate 50% of the fee as a deposit/retainer, payable in advance and 50% payable on satisfactory completion of the audit (negotiable).

This also means that the second 50% is, in effect, a guarantee - if you were anything less than fully satisfied I would not charge it; though please be aware, this has never been an issue before as my clients have always been delighted with the results, and I'll make sure you'll be too!

NB for the present, VAT is NOT payable on top of these fees.