quick Customer Empathy Audit 'taster'
If you are quite new to Customer Empathy / Personal Service and
would like to explore this more, a great way to start is with a small, quick Empathy Audit taster, from which I can offer you some great informal feedback - simply by
assessing a few of your current customer interactions!
Either you can send me a few recordings of typical customer
calls or I will call your business and record the calls, then:
I will assess them,
walk you through the findings on the phone
to share initial impressions, including playing some of the
calls back to you (over the phone, or in person)
and include a rough estimate of your current Empathy
You may be surprised at how much can be gleaned from just a few calls
All without obligation, of course!
If you'd like to take advantage of this offer, then do let me