Strategic Consulting and Coaching
Are you 100% clear in your understanding and ability to communicate your message / strategy / vision in a clear,
inspirational way? Would you like some help in clarifying, developing or refining your company's own (or your
own) Vision, Mission or Strategy?
People have often remarked on my unique talent to be able to
quickly see and help them grasp their own 'big picture'. It's a fascinating process for us to quickly
drill down to the core message, identify, develop and then present 'the big picture' of yourself and/or
your business. My executive clients and I have enjoyed applying it in many ways, with great results,
e.g. to help you/ your team with:
- Clarifying and putting punch into your Business Strategy and Vision, in a
way that will be meaningful to all your people (no more generic, vanilla,
meaningless Mission, etc. statements!)
- Coaching you to present that or any message in powerful and
passionate ways (both internally and getting top ratings at conferences, etc.)
NB All this applies equally from the
smallest to the biggest businesses or projects!
I have put these two services of Strategic Vision and
Presentation Development together on the same page because they are SO closely linked:
- developing a Vision/Mission inevitably culminates in how it
will communicated and presented
- working on presentations invariably involves delving deeper into the
underlying message, Vision or Mission behind it.
"John is a unique individual who has been a consistently outstanding
personal and business consultant for me. From coaching me to hone my
presentations skills to become a first class presenter and developing our company presentation which I
then presented to win the "Sunday Times / Anderson Consulting IT in Business Award", to performing the
remarkable Customer Empathy audits with us, to using his management consultancy skills to both
facilitate our Board to get clarity of our Vision and to support our Business Process Management
"John has always been a tremendous asset to our team and to me
personally. With his uncanny ability to able to see the 'bigger picture' and
reduce it down to the simple but powerful fundamentals, John can always be relied upon for
bringing boundless enthusiasm, insight, creativity and downright common sense to every project. His
final assignment before I retired was to be our Customer Service consultant for European
Operations, where he proved that his unique approaches to bringing out the human element in
business translated easily into other European cultures."
Ken Sinfield, Head of European Operations, Royal Sun Alliance
My unique ability to help you see the 'big picture' uses both Left (analytical) and Right (creative) Brain
I can both rapidly absorb all the complexities that make up 'the big picture'
and quickly synthesize creative, but simple, powerful answers, strategies and visions that are just waiting to
be drawn out, as well as help you devise imaginative, creative and expressive ways of compiling and delivering
the core message:
- I was able to take one look a huge whiteboard full of flowcharts in
the first meeting in my first job at Plessey in 1979, and simply point out a solution that had eluded
the managers for weeks (yes, there were a few surprised faces!)
- I was able to devise the Customer Empathy Audit in 1992, without any
formal training in Customer Service or Market Research, by simply deciding there must be a way to measure
"How it Feels to be a Customer" (I didn't just 'think outside the box', I didn't even know where the 'box'
was in the first place!)
- I was able to see what Wang Computers corporate vision and strategy
should be in 1989, and found myself advising Dr Wang in the USA, even though I was then only a 'lowly'
European Product Marketing Manager
- I was able to take two companies (WPA and National Vulcan) into the
Sunday Times / Anderson Consulting Best use of IT in Business Awards and help them win both times, by
seeing beyond the obvious to grasp the magnitude of what they had REALLY achieved and help their CEOs to be
able to appreciate, present and communicate it.
- I have been able to support several more CEOs (such as Kevin Newman, CEO
of First Direct) to dig down and uncover the core of their business messages and package them into a
- I have taken a leading role in the opening up of the market in
the UK (and Europe) for Business Process Management services (streamlining internal process for
efficiencies and better customer service - such as at National Vulcan Engineering Insurance,
- I give powerful personal support to Executives, by being able to see
beyond the immediate and help them into seeing their own bigger picture and
And so I can support you and your business too, whether
small or large, with my Strategic Consulting and Coaching. This can start with a simple discussion
or project, and develop from there.
"I am a small business woman with big aspirations. John has unfailingly
been there with the most profound and helpful insights, advice and strategic input for me as I have
been challenged to get my arms around my own 'big picture'!
" John's professionalism and affordability are, frankly, second to
none. I would unhesitatingly recommend John to anyone with an interest in expanding their vision
and a commitment to serving their staff, as well as their customers, very much
Alex Hamnett, Voyager Enterprises
A good place to start Big Picture work together is to develop
a presentation of your business, its successes, strategies and vision, for a conference, say, or
AGM. Or we may work specifically at eliciting your own Vision for your business, and/or in concert with
your team, or, indeed to use an Empathy Audit to illuminate,
inspire and provoke your own passion for your business.
Again, it's best to talk about options...
And, again, my rates are now pleasingly low, as I now longer have high
overheads to support. We will always work within a budget to suit you.
I very much look forward to talking with